FAQ
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How much is the shipping fee?
For orders under ¥30,000, a flat rate of ¥2,000 applies nationwide. Orders over ¥30,000 ship free. Domestic shipping only.
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What is your return and refund policy?
Returns are accepted for items damaged during delivery if reported within one week of receipt. Please contact us within one week and send photos to our info email. There are...
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Can I use the products in a microwave, dishwash...
The products are safe to use in microwaves and household dishwashers. However, they are not suitable for use in ovens. For detailed care instructions, please visit our care guide page.
For other inquiries, please contact us at